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Help! My app crashes
We’re sorry. Something went wrong on our side. To resolve the issue, try closing and reopening the app. If the problem continues after closing and reopening the app, use our contact form to send us a short message describing the problem. You can find it in your profile under get in touch. It will help us quickly find a solution for you.
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Is the Run this place app free of charge?
If your office building uses our services, you can use the Run this place app. Our service is free of charge. Just go to the App Store or Google Play Store and download the app.
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I don´t have a car. Should I download the app anyway?
Definitely. We’re working on more services that will improve your well-being in your day-to-day life. So, you won’t need a car to make meaningful and productive the time you spend at work. With Run this place, you can save energy for things that really matter.
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How do I reach customer service?
If you are looking for information you can not find or if you have feedback about our service - Run this place is personally here for you.
You can reach our customer service at any time via the contact form. We work on your inquiries from Monday to Friday between 9 am and 5 pm. Usually we do not need more than 24 hours until you receive a personal answer from us.
You prefer to talk to us directly? You can reach us from Monday to Friday between 8 am and 6 pm by calling +49 40 53798300.
We ask for your understanding that inquiries received via another channel or on weekends may take a little longer to process.
-
Help! My app crashes
We’re sorry. Something went wrong on our side. To resolve the issue, try closing and reopening the app. If the problem continues after closing and reopening the app, use our contact form to send us a short message describing the problem. You can find it in your profile under get in touch. It will help us quickly find a solution for you.
-
Is the Run this place app free of charge?
If your office building uses our services, you can use the Run this place app. Our service is free of charge. Just go to the App Store or Google Play Store and download the app.
-
I don´t have a car. Should I download the app anyway?
Definitely. We’re working on more services that will improve your well-being in your day-to-day life. So, you won’t need a car to make meaningful and productive the time you spend at work. With Run this place, you can save energy for things that really matter.
-
How do I reach customer service?
If you are looking for information you can not find or if you have feedback about our service - Run this place is personally here for you.
You can reach our customer service at any time via the contact form. We work on your inquiries from Monday to Friday between 9 am and 5 pm. Usually we do not need more than 24 hours until you receive a personal answer from us.
You prefer to talk to us directly? You can reach us from Monday to Friday between 8 am and 6 pm by calling +49 40 53798300.
We ask for your understanding that inquiries received via another channel or on weekends may take a little longer to process.